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Wish I could get some support. Lots of patients needed. If browsing folders, expect lock up. It is absurd that now nuance is controloing owner, you have to pay for support. Now it will open that folder. Previous versions did not give me these issues, so I bought ver 8 then version 9.
Do not recommend 9 except that pdf create and edit is nice. Program constantly locks up when going to folders that have a lot of files in them. Then force shut down and restart computer and program. I suspect if you are new to paper port and do not have a lot stored in it, you will not have these issues. Have to start up and immediatly re-sort files. I have used multiple versions of Paper port starting with version on floppy.
That will lock up the program. I have lots of folder and lots of files from many years.
Highly recommended as a start toward the paperless office. The only reason I didn't give it 5 stars is that I wish it were more convenient to do a couple of things; maybe V. (I had to downlaod and install an upgrade, but more recent production probably has the upgrade already incorporated). I just wish I had a faster scanner (what do you expect for $60). I love it, my wife loves it, I have bought it for my kids, and recommend it to others.
so I could get rid of more paper documents. I download bank and credit card statements and other documents to it from the Internet; I store faxed documents in it; I scan checks before I deposit them; I use it to convert documents to pdf so I can e-mail them. A lawyer friend of mine raves about it. I've used PaperPort 9 for about 3 years, currently running under Win XP. I've had no problems with it.
10 adds those features, but for the money, V.9 is a bargain.
Works well most (95%) of the time. Slight improvement over v8.
The program does all that was claimed for it and was delivered in excellent time.Scansoft's poor support is the only reason that I did not award 5 stars. (You should not have to pay for support for a just-purchased product)
Google the issue, and you'll find out that there are a lot of dissatisfied customers. From now on, I'll avoid Scansoft. This kind of treatment of customers makes it clear that they do not deserve our business. I could not care less if they now come up with software that is compatible with SP2. Now I can no longer scan using my Brother MFC-9700 and Paperport 9. Worked okay until I installed XP Service Pack 2. It has been a long time since Service Pack 2 was released, and Scansoft has left everyone who bought Paperport 9 in the cold. Don't take my word for it.
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